> ## Documentation Index
> Fetch the complete documentation index at: https://www.getsoundlink.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Balance & ledger

> How your credit wallet balance works and how to read transaction history.

Your **current balance** is the amount of credits available to spend right now. Every change — top-up, campaign charge, or refund — is recorded in your **ledger** (Activity on **Settings → Credit wallet & payment methods**).

## Balance basics

* Balance is stored **per workspace**, not per user.
* Amounts are in **US dollars**, shown with two decimal places.
* The balance updates after successful top-ups (manual or auto-recharge), campaign charges, and refunds.

If the page cannot load balance or history, you may see a partial-error banner. Retry refreshing the page or contact support if the issue persists.

## Ledger events

Each row in Activity includes a date, event type, amount, and **balance after** that transaction. Campaign-linked rows may include a link to the related campaign when available.

| Event type | Meaning                                                                                               |
| ---------- | ----------------------------------------------------------------------------------------------------- |
| **topup**  | Credits added (manual top-up or auto-recharge)                                                        |
| **deduct** | Credits spent (campaign create, renewal, or budget increase)                                          |
| **refund** | Credits returned (unused spend after stop/end, budget decrease, or reversed campaign budget increase) |

## What reduces balance

Credits are deducted when you:

* **Create a campaign** — the full first cycle is charged upfront (`daily budget × campaign duration`).
* **Renew a wallet campaign** — the next cycle total (including Ad fees) is debited when renewal succeeds.
* **Increase an active wallet campaign's budget** — credits pay for the budget increase (see [Campaign budget changes](/docs/learn/wallet/campaign-budget-top-up)).

## What increases balance

Credits are added when you:

* **Complete a wallet top-up** — payment from a saved method succeeds.
* **Auto-recharge runs** — Soundlink charges your active method because balance was short for a renewal (or similar automation).
* **Stop or end a campaign with unused spend** — unspent credits for the cycle return to your wallet based on actual ad spend.
* **Lower an active wallet campaign's daily budget** — unused budget for remaining days is refunded to your wallet.
* **Reverse an unapplied campaign budget increase** — if a budget increase could not be applied, credits may be refunded.

## Workspace plan and Ad fees

Your Soundlink **workspace plan** includes **Ad fees** used when calculating some wallet charges — especially **renewals** and **campaign budget** changes. The fee does not change your stored balance when you upgrade or downgrade a plan; it affects how much is **debited** on those operations.

See [Renewals](/docs/learn/wallet/renewals) for how fees apply on renewal cycles.