Promote. Attribute. Grow.Updated 24/06/2025
These Soundlink Self-Serve Advertising Terms and Conditions (the "Agreement") are entered into by and between FanID Ltd, a company registered in England and Wales ("FanID", "Soundlink", "we", or "us"), and you, the individual or entity using the Soundlink platform (the "Client" or "you"). By using the Soundlink platform, you agree to be bound by these Terms.
Soundlink is an internet-accessible advertising platform that enables Clients to launch promotional campaigns on social-media channels ("Channels"). Creative assets are automatically generated by Soundlink. Soundlink handles media-buying and ad-delivery on the Client's behalf (the "Service").
2.1 Campaign Details. Each campaign purchase specifies: (a) the asset or event promoted, (b) the budget, (c) the start and end dates, and (d) targeting criteria. Campaigns automatically renew per Section 2.5 unless the Client disables auto-renewal before the renewal date.
2.2 Activation & Fees. Campaigns activate upon payment confirmation. Soundlink deducts a 20 % service fee from the total campaign payment before media spend. Example: If a Client selects a $10/day campaign for 14 days (total $140), Soundlink retains $28 as a service fee and allocates $112 to advertising across the selected platforms.
2.3 Modifications. Campaigns cannot be modified post-purchase except at Soundlink's sole discretion. Support: hello@getsoundlink.com.
2.4 Optimisation. Soundlink may optimise creative assets and delivery without prior approval.
2.5 Auto-Renewing Campaigns (NEW). Unless cancelled via the dashboard at least 24 hours before expiry, a campaign automatically renews for the same duration and same daily budget (plus applicable taxes/fees). The Client authorises Soundlink or its payment processor to charge the stored payment method at each renewal. Price changes will be notified in advance; continued use constitutes acceptance. If Soundlink discontinues the Service or a campaign type, no further renewals will occur.
3.1 Clients must maintain a valid, monitored email address.
3.2 Clients are responsible for credential security and all activity under their account.
4.1 Authorised Agency. If you purchase campaigns or otherwise act on behalf of another individual or entity (for example, an artist, label, brand or promoter), you represent and warrant that you have full legal authority to do so and to bind that party to this Agreement.
4.2 Responsibility and Liability. You must ensure that the represented party has reviewed and accepted these Terms. You remain fully liable for all obligations, acts and omissions arising from campaigns placed or managed on their behalf.
4.3 Agency Relationship Termination. If your relationship with the represented party ends, Soundlink may, at its sole discretion, transfer control of the relevant account and campaign data to that party and revoke your access.
5.1 Compliance with Policies and Law. All campaign content must comply with (a) these Terms, (b) Soundlink's acceptable-use and advertising policies, (c) the policies of the relevant Channels, and (d) all applicable laws and regulations.
5.2 Licence to Campaign Materials. The Client grants Soundlink a worldwide, non-exclusive, royalty-free licence to use, reproduce, modify, adapt, distribute and display any materials provided by the Client solely for the purpose of creating, optimising and delivering campaigns.
5.3 Rights Clearances. The Client represents and warrants that it has obtained all necessary rights, licences, consents and permissions for any audio, visual, text or other content included in the campaign, including music rights and publicity permissions.
5.4 Right to Reject or Remove. Soundlink reserves the right, at any time and at its sole discretion, to refuse, remove, suspend or modify any campaign or creative that it deems non-compliant, misleading, illegal or otherwise objectionable.
6.1 No Performance Guarantee. Soundlink does not guarantee any particular outcome, reach, impressions, clicks, conversions, streams or other performance metrics for a campaign.
6.2 Reporting Accuracy. Any reporting or analytics provided are for Client's information only. While Soundlink endeavours to ensure accuracy, such data may be subject to delays, estimates, sampling or third-party measurement error, and Soundlink disclaims all liability for inaccuracies.
6.3 Invalid Activity. Soundlink is not responsible for invalid clicks, click fraud, bot traffic, suppressions or other delivery issues attributable to third-party platforms, user behaviour or technical malfunctions.
7.1 Pre-Payment. All campaigns are prepaid. Payment methods include card or other options provided within the platform. The campaign payment includes a 20 % service fee.
7.2 Final Sale. All purchases are final. Refunds are only issued if a campaign fails to launch solely due to Soundlink's technical fault.
7.3 Auto-Renew Billing (NEW). For campaigns under Section 2.5, the Client will be billed (i) on initial order and (ii) in advance of each renewal period. Cancellation stops future renewals; no prorated refunds for the current period.
8.1-8.3 (unchanged – see prior version).
8.4 Dashboard Asset Restrictions (NEW). All creative assets shown in the dashboard (audio, visuals, text, metadata) are for monitoring only. Downloading, copying, recording, scraping or extracting these assets for any purpose is prohibited and constitutes a material breach.
9.1 Definition. "Confidential Information" means any non-public information, in any form, disclosed by one party ("Discloser") to the other ("Recipient") that is marked or should reasonably be understood to be confidential given its nature and the circumstances of disclosure.
9.2 Obligations. Recipient will (a) use Confidential Information solely to perform its obligations or exercise its rights under this Agreement, and (b) not disclose Confidential Information to any third party other than employees, agents or contractors who have a need to know and who are bound by written obligations of confidentiality no less protective than those in this Agreement.
9.3 Compelled Disclosure. Recipient may disclose Confidential Information to the extent required by law or court order, provided it gives Discloser prompt written notice (where legally permitted) and reasonable cooperation to contest or limit the disclosure.
9.4 Injunctive Relief. Recipient acknowledges that unauthorised use or disclosure of Confidential Information may cause irreparable harm for which monetary damages are inadequate; therefore, Discloser may seek injunctive relief without the need to post a bond.
9.5 Duration. These confidentiality obligations survive for five (5) years after termination or expiry of this Agreement.
9.6 Feedback. Suggestions, comments or other feedback provided by Client about the Service are not Confidential Information of Client, and Soundlink may use and exploit such feedback without restriction or obligation.
9.7 Public Disclosures. Except as permitted in Section 8.2, neither party will issue press releases or public statements regarding this Agreement without the other party's prior written consent.
10.1 Disclaimer of Warranties. Except as expressly set out in this Agreement, the Service is provided "as is" and "as available." Soundlink disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement. Soundlink does not warrant that the Service will be uninterrupted or error-free, or that advertising results will meet Client's expectations.
10.2 Limitation of Liability. To the fullest extent permitted by law, neither party will be liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits or revenues, arising out of or related to this Agreement, even if advised of the possibility. Soundlink's aggregate liability for any claim arising out of this Agreement will not exceed the total amount paid by Client to Soundlink for the campaign giving rise to the claim during the twelve (12) months preceding the event that gave rise to liability.
11.1 Termination for Breach. Either party may terminate this Agreement upon ten (10) days' written notice if the other party materially breaches the Agreement and fails to cure within that period.
11.2 Suspension / Immediate Termination. Soundlink may suspend or terminate the Service immediately upon notice if (a) Client fails to pay amounts due, (b) Client breaches Section 5 (Content & Compliance) or Section 8.4 (Dashboard Asset Restrictions), or (c) Soundlink is required to do so by law or platform policy.
11.3 Effect of Termination. Upon termination, (a) all licences granted to Client cease, (b) outstanding payment obligations become immediately due, and (c) Sections that by their nature should survive (including 3.2, 5.4, 7.2, 8, 9, 10, 11.3, 13 and 14) will survive.
Neither party shall be liable for delay or failure to perform due to events beyond its reasonable control ("Force Majeure"), including natural disasters, civil unrest, governmental action, labour disputes, internet or power outages. If Force Majeure continues for more than thirty (30) days, either party may terminate this Agreement by written notice.
This Agreement is governed by and construed in accordance with the laws of England and Wales. The parties submit to the exclusive jurisdiction of the courts of London, United Kingdom for any dispute arising out of or relating to this Agreement.
This Agreement (including any documents referenced herein) constitutes the entire agreement between the parties regarding its subject matter and supersedes all prior or contemporaneous agreements, proposals and communications, whether written or oral. If any provision is held invalid, the remaining provisions remain in full force. Neither party may assign this Agreement without the other party's prior written consent, except that Soundlink may assign this Agreement to an affiliate or in connection with a merger, acquisition, or sale of assets. Notices must be in writing and sent to the addresses set forth in the Client's account profile (for Client) and to FanID Ltd, 59 Cambridge Street, London, SW1V 4PS, United Kingdom, Attn: Legal (for Soundlink), or by email to the addresses designated by each party.
For questions, contact hello@getsoundlink.com.