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Auto-recharge tops up your wallet from your active saved payment method when your balance is insufficient for automation actions such as campaign renewals. It is a setting you control. Saving a payment method alone does not turn auto-recharge on — you enable it explicitly (Soundlink may also enable it when you add your first active method, depending on the flow you use).

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Requirements

  • At least one payment method with status Active
  • Auto-recharge enabled on Settings → Credit wallet & payment methods

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How to configure

  1. Go to Settings → Credit wallet & payment methods.
  2. In Auto-recharge, turn on Enable auto-recharge.
  3. Optionally turn on Monthly cap (USD) and enter a maximum amount Soundlink can auto-charge per calendar month.
  4. Click Save settings if you changed the monthly cap.
Leave the monthly cap off if you do not want a monthly limit.

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What happens at renewal

When a wallet campaign is due to renew and your balance cannot cover the next cycle:
  1. If auto-recharge is on, Soundlink charges your active payment method for the amount needed (subject to the monthly cap).
  2. Credits are added to your wallet, then the renewal continues.
  3. If the charge fails, the cap is exceeded, or auto-recharge is off, the campaign can move to renew failed — top up manually to recover. See Renewals.
About 24 hours before a renewal, Soundlink may email the workspace primary user that an auto-charge may occur if balance is still short. See Renewals → Heads-up emails.

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Monthly cap

The monthly cap limits how much Soundlink can auto-charge your active card in a single calendar month, so unexpected spend cannot run away. If a needed auto-charge would exceed the cap, Soundlink does not charge. Top up manually or raise the cap.

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Turn off auto-recharge

Toggle Enable auto-recharge off at any time. Running campaigns are not stopped by this change — they keep using your current wallet balance until the next renewal needs more credits. Turning auto-recharge off can also deactivate active payment methods so cards stay in sync with the setting. You can activate a method again later when you re-enable auto-recharge.