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When you finish campaign setup, the Review step shows Payment for the first cycle. New paid growth campaigns are funded from your credit wallet — there is no separate “pay with card vs pay with wallet” choice at checkout. Your daily budget and campaign duration determine the cycle total shown in the app.

Cycle total at creation

For the first cycle, the total is: Daily budget × campaign duration (days) Soundlink debits that full amount from your wallet when the campaign is created.
Renewals use a calculation that includes your workspace plan’s Ad fees. The renewal amount can differ from the first-cycle total shown at creation. See Renewals.

How payment works

  1. Review shows your Wallet balance and the first-cycle total.
  2. If balance covers the total, you create the campaign. Credits are deducted from the wallet.
  3. If balance is short, create is blocked until you Top up wallet from the Review step (you do not leave campaign creation).
  4. If you have no saved payment method and balance is short, Review asks you to Add backup card & top up first.
After a successful create, the campaign runs in wallet payment mode. Renewals also debit the wallet (with auto-recharge as a fallback when enabled).

Backup payment method

A saved card (or other payment method) is your backup so ads can keep running when wallet balance is low at renewal time.
  • Adding a backup card at create does not charge you for the campaign itself.
  • The card is used for wallet top-ups you choose to run, and for auto-recharge when that setting is on.
  • At renewal, copy in the app explains that wallet credits are applied first; if balance is short and auto-recharge is enabled, Soundlink can charge the active backup method (subject to the monthly cap).
Manage methods anytime under Settings → Credit wallet & payment methods. See Payment methods.

Insufficient balance at create

Partial wallet balance alone is not enough. You must top up so the balance covers 100% of the first cycle total before create succeeds. You can:
  • Click Top up wallet (or Add backup card & top up) on the Review step
  • Top up from Settings → Credit wallet & payment methods, then return to finish create

After the campaign is live

  • Spend and renewals draw from your credit wallet.
  • Turn auto-renew on or off in campaign insights while the campaign is active and the cycle end date is still in the future.
  • With auto-recharge on, Soundlink can charge your active payment method when balance is short at renewal.
  • Raise or lower daily budget with wallet credits — see Campaign budget changes.
Card charges for top-ups and auto-recharge are processed securely by Stripe. That is separate from campaign billing: new campaigns are not created as per-campaign Stripe subscriptions in this flow.